Do I need a doctor’s referral to attend?

No, a doctor’s referral letter is not required for treatment. However, some private medical insurance companies may specify that you require one for reimbursement.


How do I make an appointment?

You can call Fix  on 020 8986 5551 


How long will my appointment be?

An initial physiotherapy and osteopathy assessment is up to 60 minutes. Follow up appointments can be up to 30 minutes or up to 60 minutes, depending on injury.
Massage therapy treatments are 30, 60 or 90 minutes.


How much will an appointment cost?

Please see our pricing page for more details


Do I need to bring anything with me?

For physiotherapy and osteopathy: please bring suitable clothing for an assessment and treatment. If you have a neck or back problem it may be necessary to remove your top or wear a vest.   If you have a lower limb issue shorts would be most suitable.

If you have had any scans, x-rays, letters or investigations related to your condition please bring them together with any medical reports.


Do you accept payment via private medical insurance?

Fix asks for direct payment from the client. An invoice can be provided if required for reimbursement purposes from private health insurance.


How do I know which treatment I need?

If you are unsure of how to begin your journey to becoming Fixed then please call our reception to discuss options.

020 8986 5551